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Spot Removal:
Nobody can guarantee spot removal but we can guarantee
that we will send a
certified cleaning specialist who is trained in board specified spot
removal
techniques that are safe. We will be able to tell you after our inspection
what the expected results should be. After we have tried using all the
cleaning products and techniques according to specifications. We will be
able to dramatically improve the problem areas but, If if we are still
unsuccessful in removing the spot to your satisfaction. We can make
arrangements for other options such as repair, patching, replacement, etc
to solve the problem. Your warranty does not cover these types of spots so
that is why we can't guarantee removal.

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